Related Articles ( Electronic Banking Services )
Determinants of Using Electronic Banking Services in Jordan from the Viewpoint of Customers
This study aimed to identify the determinants of the use of electronic banking services provided by the Jordanian banks, and to see the impact of demographic characteristics on the use of electronic banking services in Jordan. The following factors are investigated in this Study: Perceived usefulness, ...
The Quality of Electronic Banking Services and Their Impact on Customer Satisfaction (A Field Study on a Sample of Banks Operating in Sudan)
Objectives: The study aimed to identify the quality of electronic banking services in its dimensions (responsiveness, reliability, security, empathy, and tangibility) and their impact on customer satisfaction. Methods: The study employed the descriptive-analytical approach and used a questionnaire ...
Motivating Factors for the Use of Mobile Banking Applications and Their Impact on the Satisfaction of Faculty Members at Nile Valley University – Sudan
Objectives: This study aimed to examine the motivating factors influencing the use of the "Aqari" mobile banking application and their impact on the satisfaction of faculty members at Nile Valley University, Sudan, within the context of the growing adoption of digital banking services. Methods: ...